Terms of service
Overview
Welcome to Golden Luxury! “We,” “us,” and “our” refer to Golden Luxury. By operating this store and website—including all related information, content, features, tools, products, and services—we provide you (the customer) with a carefully crafted shopping experience (collectively, the “Service”). Golden Luxury is powered by Shopify, which enables us to offer the Service.
These terms and conditions, along with any policies referenced herein (collectively, the “Terms of Service” or “Terms”), govern your rights and responsibilities when using the Service. Please read them carefully—they contain important legal information, including disclaimers and limitations of liability.
By accessing, interacting with, or using the Service, you agree to be bound by these Terms of Service and our Privacy Policy [link]. If you disagree, do not use or access the Service.
1. Access & Account
By agreeing to these Terms, you confirm that you are at least the legal adult age in your jurisdiction and authorize any minor dependents under your care to use the Service on devices you own, purchase, or control.
To use certain aspects of the Service—such as browsing the store or making a purchase—you may need to provide information (e.g., email, billing, payment, and shipping details). You affirm that all provided information is accurate, complete, and current, and that you have the right to use it.
You are solely responsible for safeguarding your account credentials and all activities under your account. You may not transfer, sell, license, or otherwise authorize your account to anyone else.
2. Our Products
We strive to accurately display our products and services in the online store. However, display (e.g., colors or appearance) may vary depending on your device, settings, and configurations.
We do not guarantee that any product or service you purchase will meet your expectations or exactly match descriptions or images in our store. Product descriptions may change at any time without notice. We reserve the right to discontinue any product and may limit quantities available to any person, region, or jurisdiction.
3. Orders
By placing an order, you make an offer to purchase. Golden Luxury reserves the right to accept or decline your order at our discretion. Your order is considered accepted—and a binding contract formed—only once payment is processed. Please review your order carefully before submitting, as we may not be able to cancel it afterward.
If we decline, change, or cancel your order, we will attempt to notify you via the email, billing address, and/or phone number you provided. All purchases are subject to our Refund Policy [link].
You represent that your purchase is for personal or household use only—not for commercial resale or export.
4. Pricing & Billing
Prices, discounts, and promotions are subject to change without notice. The price you pay is the one in effect at the time of order, and is confirmed in your order confirmation email. Listed prices exclude taxes, shipping fees, service charges, customs duties, and import fees unless expressly stated.
Online prices may differ from those in brick-and-mortar or third-party stores. Any promotional offers are governed by their own terms. In case of conflict, promotional terms prevail.
You agree to provide and maintain complete, current, and accurate account, purchase, and payment information so we can complete your transactions and contact you if needed. You guarantee that:
You are authorized to use the payment method used
Charges incurred will be honored by your issuer
You’ll pay all charges, including shipping, fees, and applicable taxes
5. Shipping & Delivery
We are not liable for shipping or delivery delays. All delivery times are estimates. We are not responsible for delays due to carriers, customs, or events beyond our control. Ownership and risk of loss transfer to you once the carrier takes possession.
6. Intellectual Property
The Service—including all trademarks, branding, text, displays, images, graphics, reviews, videos, audio, and the design, selection, and arrangement thereof—is the property of Golden Luxury, its affiliates, or licensors and protected by U.S. and international IP laws.
You may use the Service for personal, non-commercial purposes only. Without prior written consent, you may not reproduce, distribute, modify, create derivative works, publicly display or perform, republish, download, store, or transmit any material from the Service. Except as expressly granted, no rights in Golden Luxury’s, Shopify’s, or any third party’s intellectual property are conferred or implied. Unauthorized use may violate IP laws. We reserve all rights not expressly granted.
Golden Luxury names, logos, product and service names, designs, and slogans are trademarks of Golden Luxury or its affiliates/licensors. You may not use these trademarks without prior written permission. Shopify’s trademarks remain property of Shopify. Other trademarks belong to their respective owners.
7. Third‑Party Tools
The Service may offer access to third‑party customer tools. We do not monitor, control, or endorse these tools.
You acknowledge such tools are provided “as‑is” without warranty. We bear no responsibility for any loss or damage resulting from your use. Use of third‑party tools is at your own risk. You should review and agree to any terms provided by third parties.
We may introduce new features or tools over time; these will be considered part of the Service and subject to these Terms.
8. Third‑Party Links
The Service may contain links or embeds to sites or content operated by third parties. We do not review or endorse such content. Visiting these sites is at your own risk.
We assume no responsibility for any damage, liability, or other loss resulting from visiting or transacting with third parties. Please review their policies carefully. Any disputes should be directed to the third party.
9. Relationship with Shopify
Golden Luxury is powered by Shopify technology. However, all sales and purchases occur directly between you and Golden Luxury. You acknowledge that Shopify is not responsible for any product‑ or service‑related issues, including injury, loss, or damage resulting from transactions. You hereby release Shopify and its affiliates from any claims related to your purchase.
10. Privacy Policy
All personal data collected via the Service is governed by our Privacy Policy [link], and in some cases by Shopify’s Privacy Policy [link]. By using the Service, you consent to the practices described in both policies.
Since Shopify hosts the Service, Shopify may collect and process personal data to provide and improve the Service. Some data may be transferred to or processed in countries outside your residence. Please review our Privacy Policy for full details on how we and Shopify handle your personal data.
11. Feedback
By submitting ideas, suggestions, feedback, comments, proposals, plans, or other content (“Feedback”) to us, you grant Golden Luxury a perpetual, irrevocable, royalty‑free, worldwide, sublicensable, transferable license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, including commercial.
You warrant that:
You own or are authorized to provide the Feedback
You have publicly disclosed any compensation received for providing it
Feedback complies with these Terms
We are under no obligation to maintain confidentiality, pay you, or respond. We may, at our discretion, monitor, edit, or remove any Feedback we deem illegal, offensive, defamatory, infringing, or otherwise objectionable. You agree your Feedback will not violate any third‑party rights, be unlawful, defamatory, obscene, or contain viruses. You further agree not to use false email addresses or impersonate others. You are solely responsible for your Feedback and its accuracy, and we assume no liability for it.
12. Errors, Inaccuracies & Omissions
Occasional errors, inaccuracies, or omissions may occur in our Site or Service regarding product descriptions, pricing, promotions, shipping, or availability. We reserve the right to correct any errors, update or change information, or cancel orders—even after you’ve placed an order—without liability or notice.
13. Prohibited Uses
You agree to use the Service only for lawful purposes. You may not use the Service to:
Engage in illegal or malicious activity
Violate laws or regulations
Infringe IP or other rights
Harass, abuse, defame, or threaten others, including our staff
Transmit false or misleading information
Upload or share content that violates these Terms
Transmit unsolicited advertising, spam, chain letters, or other promotions
Impersonate any person or entity
Interfere with site security or operations
Upload viruses or malicious code
Reproduce, duplicate, resell, or exploit parts of the Service
Collect or track personal information of others
Use scraping/spider tools or extract data
Bypass security controls
If you violate any of these Terms, we reserve the right to suspend or terminate your account without notice.
14. Termination
We may terminate these Terms or your access to the Service at any time without notice. You remain responsible for all charges up to and including the date of termination.
Sections on Intellectual Property, Feedback, Termination, Disclaimers, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, and Privacy continue to apply after termination.
15. Disclaimers
The Service and any information provided are for general informational purposes only. We make no warranty regarding its accuracy, completeness, or usefulness. You rely on it at your own risk. Except where stated, all products and services are provided “as‑is” without any warranty, express or implied, including merchantability, fitness for a particular purpose, durability, ownership, or non‑infringement. We do not guarantee uninterrupted, timely, secure, error‑free service. Some jurisdictions may limit disclaimers of implied warranties; if so, those disclaimers apply only to the extent permitted by law.
16. Limitation of Liability
To the fullest extent permitted by law, Golden Luxury (including its affiliates, directors, officers, employees, partners, agents, contractors, suppliers, or licensors) will not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or purchase of any products, even if advised of the possibility of such damages. This includes lost profits, revenue, savings, data loss, replacement costs, or similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise.
17. Indemnification
You agree to defend, indemnify, and hold harmless Golden Luxury, Shopify, and their affiliates, partners, officers, directors, employees, agents, contractors, licensors, and suppliers from any claims or expenses (including reasonable attorneys’ fees) arising from:
Your violation of these Terms or referenced policies
Your violation of any law or third‑party rights
Your use of the Service or any product
We will notify you of claims requiring indemnification (unless minor). You agree not to settle such claims without our consent, and to cooperate in defense, including providing relevant documents.
18. Severability
If any provision is deemed illegal, invalid, or unenforceable, that provision shall be interpreted to achieve its intent to the fullest extent possible, and the remaining provisions remain in effect.
19. Waiver; Entire Agreement
Failing to enforce any provision does not constitute waiver. These Terms and any posted policies constitute the entire agreement between you and Golden Luxury, superseding any other prior or simultaneous agreements.
Ambiguities shall not be construed against the drafter.
20. Assignment
You may not assign or transfer these Terms or any rights or obligations without our prior written consent; any unauthorized assignment is void. We may assign or transfer these Terms and our rights and obligations without notice or your consent.
21. Governing Law
These Terms and any related agreements are governed by the laws of the jurisdiction where Golden Luxury is headquartered. You and Golden Luxury consent to the exclusive jurisdiction and venue of courts in that jurisdiction.
22. Title
Headings are for convenience only and do not affect interpretation.
23. Changes to Terms
You can review the current version of the Terms on this page at any time. We reserve the right to update, modify, or replace any part of these Terms by posting changes on our website. It is your responsibility to check periodically. We will notify you of material changes where required by law, and such changes will become effective as stated. Continued use after changes indicates acceptance.
24. Contact Information
For questions regarding these Terms, please contact:
Email: goldenluxuryhk@gmail.com
Golden Luxury
FLAT/RM 10, 20/F, MULTIFIELD PLAZA, 3 PART AVENUE, Tsim Sha Tsui, Kowloon, Hong Kong
Tel: (+852) 9089 5869
Registered No.: B-B-23-08-00932
Welcome to Golden Luxury! “We,” “us,” and “our” refer to Golden Luxury. By operating this store and website—including all related information, content, features, tools, products, and services—we provide you (the customer) with a carefully crafted shopping experience (collectively, the “Service”). Golden Luxury is powered by Shopify, which enables us to offer the Service.
These terms and conditions, along with any policies referenced herein (collectively, the “Terms of Service” or “Terms”), govern your rights and responsibilities when using the Service. Please read them carefully—they contain important legal information, including disclaimers and limitations of liability.
By accessing, interacting with, or using the Service, you agree to be bound by these Terms of Service and our Privacy Policy [link]. If you disagree, do not use or access the Service.
1. Access & Account
By agreeing to these Terms, you confirm that you are at least the legal adult age in your jurisdiction and authorize any minor dependents under your care to use the Service on devices you own, purchase, or control.
To use certain aspects of the Service—such as browsing the store or making a purchase—you may need to provide information (e.g., email, billing, payment, and shipping details). You affirm that all provided information is accurate, complete, and current, and that you have the right to use it.
You are solely responsible for safeguarding your account credentials and all activities under your account. You may not transfer, sell, license, or otherwise authorize your account to anyone else.
2. Our Products
We strive to accurately display our products and services in the online store. However, display (e.g., colors or appearance) may vary depending on your device, settings, and configurations.
We do not guarantee that any product or service you purchase will meet your expectations or exactly match descriptions or images in our store. Product descriptions may change at any time without notice. We reserve the right to discontinue any product and may limit quantities available to any person, region, or jurisdiction.
3. Orders
By placing an order, you make an offer to purchase. Golden Luxury reserves the right to accept or decline your order at our discretion. Your order is considered accepted—and a binding contract formed—only once payment is processed. Please review your order carefully before submitting, as we may not be able to cancel it afterward.
If we decline, change, or cancel your order, we will attempt to notify you via the email, billing address, and/or phone number you provided. All purchases are subject to our Refund Policy [link].
You represent that your purchase is for personal or household use only—not for commercial resale or export.
4. Pricing & Billing
Prices, discounts, and promotions are subject to change without notice. The price you pay is the one in effect at the time of order, and is confirmed in your order confirmation email. Listed prices exclude taxes, shipping fees, service charges, customs duties, and import fees unless expressly stated.
Online prices may differ from those in brick-and-mortar or third-party stores. Any promotional offers are governed by their own terms. In case of conflict, promotional terms prevail.
You agree to provide and maintain complete, current, and accurate account, purchase, and payment information so we can complete your transactions and contact you if needed. You guarantee that:
You are authorized to use the payment method used
Charges incurred will be honored by your issuer
You’ll pay all charges, including shipping, fees, and applicable taxes
5. Shipping & Delivery
We are not liable for shipping or delivery delays. All delivery times are estimates. We are not responsible for delays due to carriers, customs, or events beyond our control. Ownership and risk of loss transfer to you once the carrier takes possession.
6. Intellectual Property
The Service—including all trademarks, branding, text, displays, images, graphics, reviews, videos, audio, and the design, selection, and arrangement thereof—is the property of Golden Luxury, its affiliates, or licensors and protected by U.S. and international IP laws.
You may use the Service for personal, non-commercial purposes only. Without prior written consent, you may not reproduce, distribute, modify, create derivative works, publicly display or perform, republish, download, store, or transmit any material from the Service. Except as expressly granted, no rights in Golden Luxury’s, Shopify’s, or any third party’s intellectual property are conferred or implied. Unauthorized use may violate IP laws. We reserve all rights not expressly granted.
Golden Luxury names, logos, product and service names, designs, and slogans are trademarks of Golden Luxury or its affiliates/licensors. You may not use these trademarks without prior written permission. Shopify’s trademarks remain property of Shopify. Other trademarks belong to their respective owners.
7. Third‑Party Tools
The Service may offer access to third‑party customer tools. We do not monitor, control, or endorse these tools.
You acknowledge such tools are provided “as‑is” without warranty. We bear no responsibility for any loss or damage resulting from your use. Use of third‑party tools is at your own risk. You should review and agree to any terms provided by third parties.
We may introduce new features or tools over time; these will be considered part of the Service and subject to these Terms.
8. Third‑Party Links
The Service may contain links or embeds to sites or content operated by third parties. We do not review or endorse such content. Visiting these sites is at your own risk.
We assume no responsibility for any damage, liability, or other loss resulting from visiting or transacting with third parties. Please review their policies carefully. Any disputes should be directed to the third party.
9. Relationship with Shopify
Golden Luxury is powered by Shopify technology. However, all sales and purchases occur directly between you and Golden Luxury. You acknowledge that Shopify is not responsible for any product‑ or service‑related issues, including injury, loss, or damage resulting from transactions. You hereby release Shopify and its affiliates from any claims related to your purchase.
10. Privacy Policy
All personal data collected via the Service is governed by our Privacy Policy [link], and in some cases by Shopify’s Privacy Policy [link]. By using the Service, you consent to the practices described in both policies.
Since Shopify hosts the Service, Shopify may collect and process personal data to provide and improve the Service. Some data may be transferred to or processed in countries outside your residence. Please review our Privacy Policy for full details on how we and Shopify handle your personal data.
11. Feedback
By submitting ideas, suggestions, feedback, comments, proposals, plans, or other content (“Feedback”) to us, you grant Golden Luxury a perpetual, irrevocable, royalty‑free, worldwide, sublicensable, transferable license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, including commercial.
You warrant that:
You own or are authorized to provide the Feedback
You have publicly disclosed any compensation received for providing it
Feedback complies with these Terms
We are under no obligation to maintain confidentiality, pay you, or respond. We may, at our discretion, monitor, edit, or remove any Feedback we deem illegal, offensive, defamatory, infringing, or otherwise objectionable. You agree your Feedback will not violate any third‑party rights, be unlawful, defamatory, obscene, or contain viruses. You further agree not to use false email addresses or impersonate others. You are solely responsible for your Feedback and its accuracy, and we assume no liability for it.
12. Errors, Inaccuracies & Omissions
Occasional errors, inaccuracies, or omissions may occur in our Site or Service regarding product descriptions, pricing, promotions, shipping, or availability. We reserve the right to correct any errors, update or change information, or cancel orders—even after you’ve placed an order—without liability or notice.
13. Prohibited Uses
You agree to use the Service only for lawful purposes. You may not use the Service to:
Engage in illegal or malicious activity
Violate laws or regulations
Infringe IP or other rights
Harass, abuse, defame, or threaten others, including our staff
Transmit false or misleading information
Upload or share content that violates these Terms
Transmit unsolicited advertising, spam, chain letters, or other promotions
Impersonate any person or entity
Interfere with site security or operations
Upload viruses or malicious code
Reproduce, duplicate, resell, or exploit parts of the Service
Collect or track personal information of others
Use scraping/spider tools or extract data
Bypass security controls
If you violate any of these Terms, we reserve the right to suspend or terminate your account without notice.
14. Termination
We may terminate these Terms or your access to the Service at any time without notice. You remain responsible for all charges up to and including the date of termination.
Sections on Intellectual Property, Feedback, Termination, Disclaimers, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, and Privacy continue to apply after termination.
15. Disclaimers
The Service and any information provided are for general informational purposes only. We make no warranty regarding its accuracy, completeness, or usefulness. You rely on it at your own risk. Except where stated, all products and services are provided “as‑is” without any warranty, express or implied, including merchantability, fitness for a particular purpose, durability, ownership, or non‑infringement. We do not guarantee uninterrupted, timely, secure, error‑free service. Some jurisdictions may limit disclaimers of implied warranties; if so, those disclaimers apply only to the extent permitted by law.
16. Limitation of Liability
To the fullest extent permitted by law, Golden Luxury (including its affiliates, directors, officers, employees, partners, agents, contractors, suppliers, or licensors) will not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or purchase of any products, even if advised of the possibility of such damages. This includes lost profits, revenue, savings, data loss, replacement costs, or similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise.
17. Indemnification
You agree to defend, indemnify, and hold harmless Golden Luxury, Shopify, and their affiliates, partners, officers, directors, employees, agents, contractors, licensors, and suppliers from any claims or expenses (including reasonable attorneys’ fees) arising from:
Your violation of these Terms or referenced policies
Your violation of any law or third‑party rights
Your use of the Service or any product
We will notify you of claims requiring indemnification (unless minor). You agree not to settle such claims without our consent, and to cooperate in defense, including providing relevant documents.
18. Severability
If any provision is deemed illegal, invalid, or unenforceable, that provision shall be interpreted to achieve its intent to the fullest extent possible, and the remaining provisions remain in effect.
19. Waiver; Entire Agreement
Failing to enforce any provision does not constitute waiver. These Terms and any posted policies constitute the entire agreement between you and Golden Luxury, superseding any other prior or simultaneous agreements.
Ambiguities shall not be construed against the drafter.
20. Assignment
You may not assign or transfer these Terms or any rights or obligations without our prior written consent; any unauthorized assignment is void. We may assign or transfer these Terms and our rights and obligations without notice or your consent.
21. Governing Law
These Terms and any related agreements are governed by the laws of the jurisdiction where Golden Luxury is headquartered. You and Golden Luxury consent to the exclusive jurisdiction and venue of courts in that jurisdiction.
22. Title
Headings are for convenience only and do not affect interpretation.
23. Changes to Terms
You can review the current version of the Terms on this page at any time. We reserve the right to update, modify, or replace any part of these Terms by posting changes on our website. It is your responsibility to check periodically. We will notify you of material changes where required by law, and such changes will become effective as stated. Continued use after changes indicates acceptance.
24. Contact Information
For questions regarding these Terms, please contact:
Email: goldenluxuryhk@gmail.com
Golden Luxury
FLAT/RM 10, 20/F, MULTIFIELD PLAZA, 3 PART AVENUE, Tsim Sha Tsui, Kowloon, Hong Kong
Tel: (+852) 9089 5869
Registered No.: B-B-23-08-00932